Year: 2021

One of my clients just finished up a training series with me on the first half of a set of skills to improve professional and personal relationships—Communications.  We are now moving into training on the 2nd skill-set—Human Relations/Interpersonal Skills.  Contrary to popular opinion, they are not the same.  Communication is the “transference of thoughts, feelings, and ideas from one to another through the use of signs, signals, and symbols”.  Interpersonal skills are a set of action-based principles to positively influence how you and I interact with each other.  While the main purpose of communication is to ‘create understanding’, the main…

No One Jumps on A Non-Moving Train. When I lived in New York City I took the subway everywhere. Every trip was a unique and fascinating experience. At the time I never really thought about what would later become one of the most important leadership principles I learned from my time taking those trains. If you have ever taken a train, bus, or trolley, you may have had similar experiences, never really giving it much thought. Now, as you read this, remembering back, perhaps you'll relate to the lessons I learned and discover their application in your personal and business…